Refund Policy

At Triple T Training, we aim to provide a fair and transparent refund process.

• Cancellations made more than 30 days before the course start date: A full refund will be provided.

• Cancellations made less than 30 days before the course start date: A cancellation fee of 20% of the total course fee will apply. The remaining balance will be refunded where applicable.

• Failure to attend a course without prior notice ("No Show"): No refund will be issued.

• If Triple T Training cancels a course: Learners will be offered either a full refund or the opportunity to transfer to an alternative course date at no additional cost.

• Refund Processing: Approved refunds will normally be processed within 14 business days using the original payment method unless otherwise agreed.

For all cancellation or refund requests, please contact Triple T Training as soon as possible by email or telephone.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.